How To Track Your Package Order Number On DHgate

Source: DHgate, Tag: Everything about DHgate

Want to keep track of a product that you have ordered? Find out how to track your package order number on DHgate.

Got an order you want to track? DHgate has specialized in promoting cross-border e-commerce between business-to-business (B2B) and business-to-consumer (B2). Today, the company has more than 21 million customers and 2 million registered sellers on its platform.
DHGate provides a unique selling point as you can use its online platform to buy high-quality products directly from factories at fairer prices compared to retail services. The shopping experience at DHgate is easy, fast, and safe for customers and other businesses worldwide.
The company is proud to partner with several reputable international delivery and logistics providers who seamlessly facilitate the delivery of orders to every part of the world.
Apart from getting you quality brands at wholesale prices, DHgate also offers financing, escrow protection, payment services, and logistics solutions to anyone who wishes to sell or buy their products in large quantities. DHgate has partnered with DHL, UPS, and FedEx, a collaboration responsible for delivering over 22 million products annually. Currently, DHgate is the leading B2B online marketplace in China and provides its services in 8 different languages giving it a substantial global presence. The platform allows its users to make payments using PayPal, bank to a bank transfer, Western Union, and major credit cards, guaranteeing safe online transactions making DHgate a trusted cross-border e-commerce platform.

What Courier Services Do DHgate Use?
DHgate uses several couriers and logistics companies to deliver its products locally and internationally, thus prompting many to wonder how they can track their DHGate orders? Some people could be pondering that they may have to follow their order through different couriers since the order is passing in different countries to its final destination. Others are concerned that the official courier handling the package may not track the order in some parts of the world. Indeed, making international shipments at times could be tricky guesswork, and this is what prompted DHgate to find a solution for universal tracking through the use of Ship24.
Ship24 simultaneously tracks thousands of different logistics companies and courier service providers, giving users a one-stop-shop order tracking experience. DHgate uses Ship24 to make order tracking an easy endeavour for its customers. The only requirement is to enter their DHgate order tracking number into the Ship24 website to conduct a global DHgate order tracking process. Kindly visit the Ship24 homepage today to find out how you can easily track your DHgate order and more relevant information that will enhance your online shopping experience.
The DHgate Story
DHgate is a legitimate online platform that has been in operation since its establishment in 2004. The platform has millions of registered users who have successfully sold and delivered products internationally for the past 17 years. A fact that has led millions of consumers to develop confidence in using the DHGate website.
However, since this is an online platform, the products’ quality may vary. DHgate has come up with a mechanism of protecting its consumers from buying substandard products. It introduced a customer rating system that allows previous customers to review the quality of the purchased product, thus helping future buyers in making informed decisions. This strategy has been vital for DHgate as it has been critical in building consumers’ confidence in using the platform.
The most significant concern about DHgate has been the consumers’ worry about the delivery process and the order tracking system. DHgate offers global delivery through several couriers and transportation companies. The use of many companies may paint an impression that it will be challenging to track all orders, and some may end up getting lost on the way. Fortunately for DHgate, Ship24 offers effortless global tracking on all products for both business and individual orders. This system got you covered if you choose to make a single purchase from a Chinese firm and you want it delivered to the USA, or your business is based in the EU. If you are making multiple B2B purchases, Ship24 gives you a range of tracking options to meet all your business needs.
DHGate’s casual users can track their packages through the Ship24 platform at no cost. You will not be required to make any registration or provide any personal information about you or your order; all you have to do is enter the DHgate shipping tracking number given to you upon making your purchase. This number is enough to provide you with instant and detailed information on your order's current status and location. You are at liberty to use the system daily and weekly until your package is delivered.
Suppose your business requires more advanced tracking capabilities. In that case, the company uses DHgate tracking APIs and a webhook system that is directly integrated with your business to provide the order tracking information whenever required. This service comes at a cost; however, the pricing is flexible enough to correspond with your business needs. To get more information about our advanced tracking system, visit shipment tracking API and webhook pages for further details on how to take your B2B order tracking capability to the next level.
How Long Does it Take to Receive my Order?
Usually, DHgate will have your package delivered within 3 to 15 working days. The time varies based on DHgate’s order processing time and the shipping process. Order processing time is the duration where the handler or the warehouse receives, locates, and organizes your order. Special and bulky orders are likely to take longer to process. Additionally, it will also take more time if your order has to be sent from warehouses to processing centres.
When it comes to the shipping process, the customer's choice of the courier to use will also affect delivery time. Customers opt for faster or slower delivery based on their needs. For instance, some will choose the cheapest and slowest means to deliver bulk orders in order to save money and enhance the profitability of their stock. On the contrary, those making single orders, mainly B2C, go for the fastest available method, which is also the most expensive.
Despite the many variables concerning the order and shipping process at your disposal, you can always track your order using our end-to-end Ship24 tracking system. This universal system makes it possible to monitor every step of your parcel simply by using the DHgate tracking number. Please note that after completing your order, DHgate will provide you with an estimated delivery time and use the Ship24 tracking system to keep this estimation in check.
Couriers Shipping from DHgate?
Once you have purchased on the DHgate platform, the seller will dispatch your parcel, which will be delivered by a courier of your choice or any of the following DHgate logistics partners: China Post, EMS, DHL, FedEx, TNT, and the Singapore Post. When your purchase is dispatched, the seller will provide you with a tracking number corresponding to the courier who is in charge of delivering your order. However, you do not necessarily have to know the courier as Ship24 has an auto-detection system that allows it to scan all DHgate logistics partners to bring your order tracking information.
Kindly note that it is the retailer's responsibility to provide you with the correct tracking number once your order has been shipped. In case a seller fails to provide you with a DHgate tracking number, don’t hesitate to conduct them for it. If the seller refuses to respond to your quest, you can open a dispute with DHgate for a full refund. Furthermore, if you cannot track your order with the provided tracking number within ten days, you can also contact DHgate for a full refund. Nonetheless, if everything is fine, keep tracking your order via Ship24 until the processing period ends.
Debit Cards on DHGate?
The ability to provide secure payment methods is one of the reasons why DHGate is taunted as the most reputable digital marketplace. The platform has put in place a security system that allows its users to freely use their cards in making online payments for all their purchases. DHgate also ensures that it stands out as the most reputable e-commerce platform by providing a full refund policy. The policy allows customers to get a full refund on defective, broken, or undelivered orders. Furthermore, DHgate includes customer reviews on previously purchased products; this compels merchants to keep producing high-quality products to avoid negative ratings, thus boosting DHgate’s reputation.
FAQs
How Much does it Cost to Ship with DHGate?
DHgate will require you to pay a standard shipping fee of 3 per cent. Once the merchant accepts your order, you will have to pay the price mentioned earlier in 3 days. The product is then shipped to the buyer as soon as DHGate receives the payment.
You will see all the available couriers, their estimated delivery timeframes, and their respective shipment costs on the product purchase page during your online shopping process. Big international couriers like UPS, FedEx, and DHL are recommendable for handling DHgate express deliveries. However, despite the choice of your courier, ensure that you track your order with Ship24.
This DHgate tracking system is the best since it allows you to track orders that multiple couriers handle. For example, suppose your product was initially held by 4PX in China but then picked and delivered by DHL in Europe. In that case, you are likely to face challenges in fully tracking its movements across borders and couriers. However, with Ship24, you will keep tracking your order regardless of the location or the courier handling it. Because of this reason, Ship24 remains the most convenient system for tracking DHgate orders.
How do you Open a Dispute on DHgate?
All you need to open a DHgate order dispute is to log into the “My DHgate" website and check on "orders." You will get a drop-down menu to select "Active Orders" and then the "shipped" tap. At this point, you will find a list of all shipped orders, tap on "Return Refund," and provide the reasons for your refund claims.
How Do I Get DHgate Customer Services?
In case of an inquiry, a problem concerning DHgate order, or services, kindly feel free to contact our customer representatives by interacting with them via online chats on our website. Alternatively, you can find other channels of reaching DHgate by going to the "contact us" section located on the company's website. At this point, you will find several ways of contacting DHgate. The options at your disposal include Social media, messages, online chats, and the disputed zone.
Please note that if your inquiry is related to the purchased product, then you will have to contact the seller in the first place. If the seller declines to respond to your queries for any reason, don't hesitate to get in touch with DHgate for further assistance. However, if your issue relates to DHgate order tracking, you should first try your tracking number in Ship24 to ascertain that the required information is unavailable. You can contact DHgate customer service through your most convenient channel for further assistance.
Conclusion
DHgate shipping is of its kind, as the company has streamlined its operations to ensure that customers get their parcels hassle-free. The DHGate tracking system is designed to allow you to track the movement of their orders across international borders and between the couriers. The use of Ship24 technology in tracking DHgate orders has ensured that no customer loses track of their parcel and that they all receive their orders in perfect conditions, and in good time. A fact that has led to increased customer satisfaction, thus maintaining the company's reputation as the most trusted digital marketplace in the world.